State Farm® Insurance Agent Jerome Murray
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What our customers say about us...
Danielle Baker
August 11, 2022
"I have been a client of Jerome Murray for over 30 years now with all kinds of insurance....car, renter's and homeowner's insurance....and I won't go anywhere else. Mr. Murray and his staff over the years have always been very professional, responsive and helpful every time I've needed them. I can't recommend them enough!"
"Danielle, we at Jerome Murray Insurance Agency are always Grateful to receive a positive review especially from a Long Time Policy Holder. We strive every day in every way to deliver remarkable services, whether its a Call, Click or Walk-in.. We are more than appreciate you choose our Agency to handle your Insurance and Financial needs."
Richard Hall
August 4, 2020
"Familiar with the resort since 1983. It has been kept in wonderful condition. Great place to go with a family!"
"Thanks Mr. and Mrs. Hall; we appreciate your business. Please don't hesitate if we can be of further assistance."
Parrish Register
November 12, 2019
"I have been a customer of Jerome Murray and State Farm for the past 30 years. The professionalism, knowledge and service he provides is second to none. Here's to another 30 years Parrish"
"Parrish, thanks for your kind statement: Our Past, Present and Future Agency goals are to prepare our Insureds for the unexpected; If an event happen, then Recover as well."
Lexie Daniels
November 2, 2019
"Very nice office and excellent service!"
"Lexie, Thanks for your observations; we do believe a safe, pleasant business environment, along with adequate parking and excellent service do provide peace of mind when conducting insurance and financial service business."
Kirk Main
January 16, 2019
"Jerome takes care of all of my problems without hesitation, and my rates are low!"
"Hello Mr. Main, thank your for your review. We appreciate your continued business. Our mission everyday is to help our insureds recover from the unexpected!"
C F
November 6, 2017
"Stay far far away from Jerome Murray. Mrs. Joyce is no longer working for him due to the fact she retired but she was wonderful! I can’t say the same for Jerome. I have been insured with State Farm for 12 years and was only involved in ONE accident in 2015 that was not my fault. My rates continued to go up from $112 to $123 then most recently $200. This month I decided to shop around and went with another insurance company paying $123. I called Jerome today (11/06) to ask what I needed to cancel my insurance. I was driving and on my way to his office. He stated for me to write on a piece of paper I was canceling my insurance, sign it and email it. Mind you I had never canceled insurance before so it didn’t seem right so I decided to just stop by the office. Once I got there this was the conversation. “Hello, Jerome I called earlier about canceling my insurance. I decided to come by instead.” “I told you over the phone what to do.” “Yes but I was driving at the time and was almost here. I can just sign it now in front of you.” “Do you not have your own pen.” Yes Jerome said that to me. I couldn’t believe it. I signed it and said. “I’m so glad to be done with State Farm.” “The feelings are mutual.” 😂😂😂 that’s what he said. After 12 years of allowing him to be my agent that is what he says. Never asked me why I wanted to leave or anything. Customer service is terrible. I really think it’s just old age. Time to give it up and retire, Jerome. I will never recommend State Farm to anyone, thanks to him."
"Hello Sa, thank you for your review. Unfortunate the corporate office establishes the rates instead of the Agency. In recent year the criteria for rates has changed. All auto cancellations require a signature. We are sorry you had an adverse experience. As a consolation if you are ever in the area please stop by for a free gift."
Dolya-Destiny Godette
July 6, 2017
"Called for a quote and he acted as if I were bothering him. Instead, I got a very rude and nasty response.Very unprofessional, if I could leave zero stars I would."
"Hello Deedee, thanks for your review. A quotations requires a lot of information to be exchanged between the two parties; sometimes. We are sorry that your experience was unpleasant. As a consolation if you are ever in the area stop by the office for a free gift."
Ivette Lopez
October 18, 2013
"Everyone here is very nice and personable. I was new to the state and they made sure to help me and answer all my questions. Thanks to Joyce and Jerome for their help."
"Hello Ms. Ivettte, thank your for your kind review!"